Privacy Policy for Guyde

1. Introduction

Welcome to Guyde. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, "Guyde").

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Profile information (phone, website)
• User-generated content (created trips, reviews, comments)
• Communication preferences

2.2 Automatically Collected Information

• Location data (GPS coordinates, route information)
• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, feature usage, time spent)
• Performance data (crash reports, diagnostic data)

2.3 Location Services

Guyde requires access to your device's location services to:

• Track your position during trips
• Provide audio notifications for nearby points of interest
• Save trip routes and waypoints
• Display your location on maps

3. How We Use Your Information

We use your information to:

• Provide and maintain Guyde services
• Create and manage your account
• Process and deliver trip content
• Send notifications about nearby points of interest
• Improve our services and develop new features
• Ensure the security and proper functioning of our app
• Communicate with you about updates and changes
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Information Visible to Other Users

• Published trip content
• Profile information you choose to make public
• Reviews and ratings you submit

4.2 Service Providers

We may share information with third-party service providers for:

• Cloud storage and hosting
• Analytics
• Payment processing
• Customer support
• Marketing and advertising

5. Data Storage and Security

• We implement appropriate technical and organizational measures to protect your data
• Data is stored on secure servers located in United States
• We retain data only for as long as necessary to provide services and comply with legal obligations

6. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Control location tracking settings
• Export your data
• Withdraw consent for data processing

7. Children's Privacy

Guyde is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes through the app or email.

10. Contact Information

For questions or concerns about this privacy policy or our privacy practices, contact us at:

• Email: support@canmage.com

11. Offline Data Collection

11.1 Offline Usage

• Trip data can be downloaded for offline use
• Location tracking continues to function offline
• Data collected offline is synchronized when internet connection is restored

11.2 Data Storage on Device

• Downloaded trip content
• Temporary location data
• User preferences and settings

12. Third-Party Integration

12.1 Maps and Navigation

We use third-party mapping services to provide navigation features. Their use of your data is governed by their respective privacy policies.

12.2 Social Media

If you choose to share content through social media platforms, their privacy policies will apply to such shared content.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising these rights

14. European Privacy Rights

Users in the European Economic Area (EEA) have specific rights under the General Data Protection Regulation (GDPR), including:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

15. Consent

By using Guyde, you consent to our privacy policy and agree to its terms. If you disagree with this policy, please do not use our services.

Last Updated: January 24, 2025